FAQs

Shipping/Return/Exchange Policy

How long does it take for an order to ship?

All orders typically take 3-5 days to ship.

What is your return and exchange policy?

PLEASE NOTE:

Unfortunately, NO REFUNDS, NO EXCEPTIONS, AND NO CANCELLATIONS.

Regal Kidz Emporium only provides store credit within 7 days after delivery.

Some clothing may be marked FINAL SALE, if so please acknowledge that there is no store credit for those items.

RETURN CONDITIONS:

Returned shipping is the responsibility of the customer. Items returned must have original tags attached and have been unworn, unwashed, undamaged, and unused. 

We will send an email when your return package is delivered back to us. Please note, returns do take between 3-10 business days to process upon reaching us. Once your return is processed and your credit is issued you will receive a confirmation email from us. 

DAMAGED ITEMS:

If you receive an item that is damaged please contact us immediately